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MWM Maps Are Not Displayed For InProgress Or Completed Shift With Browser Error, "Cannot read property 'text' of null" (Doc ID 2555357.1)

Last updated on OCTOBER 09, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.2.0 to 2.3.0.3.0 [Release 2.3]
Oracle Real-Time Scheduler - Version 2.3.0.2.0 to 2.3.0.3.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, Common Dispatcher Interface

The system is not able to display the maps for InService or completed shift properly.

In Chrome browser, it throws following error



The error is on the following line
hoverTextArray[k] = route.item(k).selectSingleNode("hoverText").text; // hover text

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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