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Safety Document - Device Cannot Be Removed After Being Tagged, Then Removing Tag (Doc ID 2556041.1)

Last updated on OCTOBER 22, 2019

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.2.0 and later
Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.8 version, Web Switching

Safety Document - Device cannot be removed after being tagged


After tagging a device, then removing the tag, user is getting a null pointer exception when trying to delete the device from the document

All steps completed with document in the new state
Created a safety doc
Added a device
Placed a tag
Removed the tag
Attempted to delete device
Error pops up

java console:
2019-05-09 15:17:44,832 [pool-3-thread-16] WARN com.splwg.oms.jbot.JBotCommand: Switching step # 3180 has null SafetyDoc object
2019-05-09 15:17:44,833 [pool-3-thread-16] ERROR com.splwg.oms.jbot.adapter.JBotAdapter: java.lang.NullPointerException
java.lang.NullPointerException: null
at com.splwg.oms.fcp.safety.DeleteSafetyStepCommand.updateSteps(DeleteSafetyStepCommand.java:310) ~[nms_client.jar:?]
at com.splwg.oms.fcp.safety.DeleteSafetyStepCommand.execute(DeleteSafetyStepCommand.java:164) ~[nms_client.jar:?]
at com.splwg.oms.jbot.JBotCommand.executeCommand(JBotCommand.java:376) ~[nms_client.jar:?]
at com.splwg.oms.jbot.CommandProcessor.processCommand(CommandProcessor.java:163) ~[nms_client.jar:?]
at com.splwg.oms.jbot.CommandProcessor.processPackage(CommandProcessor.java:284) ~[nms_client.jar:?]
at com.splwg.oms.jbot.adapter.JBotAdapter$1.run(JBotAdapter.java:666) [nms_client.jar:?]
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) [?:1.8.0_111]
at java.util.concurrent.FutureTask.run(Unknown Source) [?:1.8.0_111]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_111]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_111]
at java.lang.Thread.run(Unknown Source) [?:1.8.0_111]



Cause

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In this Document
Symptoms
Cause
Solution
 Fix Description
 Migration
References


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