My Oracle Support Banner

Safety Document - Device Cannot Be Removed After Being Tagged, Then Removing Tag (Doc ID 2556041.1)

Last updated on OCTOBER 22, 2019

Applies to:

Oracle Utilities Network Management System - Version and later
Oracle Network Management for Utilities - DMS - Version and later
Information in this document applies to any platform.


On : version, Web Switching

Safety Document - Device cannot be removed after being tagged

After tagging a device, then removing the tag, user is getting a null pointer exception when trying to delete the device from the document

All steps completed with document in the new state
Created a safety doc
Added a device
Placed a tag
Removed the tag
Attempted to delete device
Error pops up

java console:
2019-05-09 15:17:44,832 [pool-3-thread-16] WARN com.splwg.oms.jbot.JBotCommand: Switching step # 3180 has null SafetyDoc object
2019-05-09 15:17:44,833 [pool-3-thread-16] ERROR com.splwg.oms.jbot.adapter.JBotAdapter: java.lang.NullPointerException
java.lang.NullPointerException: null
at ~[nms_client.jar:?]
at ~[nms_client.jar:?]
at com.splwg.oms.jbot.JBotCommand.executeCommand( ~[nms_client.jar:?]
at com.splwg.oms.jbot.CommandProcessor.processCommand( ~[nms_client.jar:?]
at com.splwg.oms.jbot.CommandProcessor.processPackage( ~[nms_client.jar:?]
at com.splwg.oms.jbot.adapter.JBotAdapter$ [nms_client.jar:?]
at java.util.concurrent.Executors$ Source) [?:1.8.0_111]
at Source) [?:1.8.0_111]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_111]
at java.util.concurrent.ThreadPoolExecutor$ Source) [?:1.8.0_111]
at Source) [?:1.8.0_111]


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Fix Description

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.