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'Error fetching user details' error when logging in to Argus Safety GlobalHome (Doc ID 2556815.1)

Last updated on FEBRUARY 20, 2021

Applies to:

Oracle Argus Safety - Version 8.1.1 and later
Information in this document applies to any platform.

Symptoms

When accessing the http://<Web Server>:<Port>/GHP/GlobalHome.aspx, error dialog opens.

Message on the dialog:

Error fetching user details

Confirmed facts in this situation:
1) Only the Argus Safety application has been installed.
2) User can access http://<Web Server>:<Port>/?EnterpriseID=1 successfully.

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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