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"ORA-06520: Error Loading External Library" Error Upon Applying The Deals Online (Doc ID 2558043.1)

Last updated on APRIL 12, 2021

Applies to:

Oracle Retail Merchandising System - Version 12.0.10.5IN to 15.0.3 [Release 12.0 to 15.0]
Information in this document applies to any platform.

Symptoms

Following error occurs upon applying the deal online from the RMS UI.

"ORA-06520: Error Loading external library
 ORA - 06522: Invalid ELF header
 ORA-06512 at RMS.APPLY_DEALS_TO_ORDER."

Steps to reproduce:
------------------

  1. Create a PO.
  2. Create a Deal for that PO.
  3. Click on Apply process on the ordhead form.
  4. Check Apply Deals in ordcalc form which will be opened after clicking on Apply Process.
  5. Click radio button selected for Online.
  6. Click Ok.
  7. Click Yes.
  8. Note the above error occurs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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