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The Item Task Displays "This record is currently locked by another user. Changing to view mode." Message (Doc ID 2558124.1)

Last updated on OCTOBER 10, 2019

Applies to:

Oracle Retail Merchandising System - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

Close the browser immediately after editing an Item and when you relaunch the RMS application, following message displays.

Information Message
-----------------------
"This record is currently locked by another user. Changing to view mode."


Steps to Reproduce
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to RMS.
2. Go to Items.
3. Create item.
4. Complete first screen through item number assignment.
5. Save.
6. Close browser completely.
7. Re-launch RMS.
8. Navigate back to Manage Item.
9. Search for item number created in step 4
10. Open item for edit
11. See error message

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
  
References


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