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POS Shows Unexpected Exception Screen if Enter Key is Pressed While the Pricing Menu Displayed (Doc ID 2558645.1)

Last updated on AUGUST 12, 2019

Applies to:

Oracle Retail Point-of-Service - Version 14.1.3 and later
Information in this document applies to any platform.

Symptoms

On Point of Service (POS), shows Unexpected Error Occurred screen if enter button is pressed while the Pricing Menu is shown after Item number is keyed in.

Steps to reproduce:
1. Login to "POS F3"
2. Scan Item: 4321
3. Key In the Item:1234
4. Click on "Pricing F8"
5. Press Enter key
6. Notice the below Error message screen.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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