My Oracle Support Banner

Signal 11 Error While Executing PCM_OP_ORDER_CREATE (Doc ID 2559059.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM) version 12.0.0.1.0, there is a signal handler error while executing the PCM_OP_ORDER_CREATE opcode.

Received Signal 11
#0 0xf76e0ce0 in __kernel_vsyscall ()
#1 0xf6c6e353 in __waitpid_nocancel () from /<PATH>/libc.so.6
#2 0xf6beeb5e in do_system () from /<PATH>/libc.so.6
#3 0xf6dd4d8b in system () from /<PATH>/libpthread.so.0
#4 0xf75112a5 in printExceptionReport () from /<PATH>/libcm_main.so
#5 0xf7508d38 in sigsegv_handler () from /<PATH>/libcm_main.so
#6
#7 0xf4c87c9a in op_order_create () from /<PATH>/fm_order.so
#8 0xf75044f7 in cm_custom_ex () from /<PATH>/libcm_main.so
#9 0xf7505127 in cm_custom () from /<PATH>/libcm_main.so
#10 0xf7506b06 in cm_child () from /<PATH>/libcm_main.so
#11 0xf7510cae in mainThread () from /<PATH>/libcm_main.so
#12 0x08048827 in main ()

The issue can be reproduced at will with the following steps:

From testnap, execute following input flist:

r << XX 1
0 PIN_FLD_POID POID [0] 0.0.0.1 /order -1 0
XX
xop PCM_OP_ORDER_CREATE 0 1 

which will result in the following error:

xop: opcode 3576, flags 0
XOP "3576" failed: err 50:PIN_ERR_STREAM_EOF, field 0/0:0,
loc 2:PIN_ERRLOC_PCP, errclass 3:PIN_ERRCLASS_SYSTEM_RETRYABLE, rec_id 0, resvd 0
nap(2444)>

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.