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PCM_OP_BULK_DELETE_OBJ & PCM_OP_DELETE_OBJ Takes Long Time For Completion (Doc ID 2559582.1)

Last updated on MARCH 28, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On Oracle Communications Billing and Revenue Management(BRM), version,


It is observed that, while deleting an account and account related objects(especially for the audit objects), by PCM_OP_BULK_DELETE_OBJ & PCM_OP_DELETE_OBJ is using POID_ID0 to pick and delete the objects, it is taking very long time for the completion, as there is no index created for this column in au_billinfo_t and au_bal_grp_t .

The existing index is created on the AU_PARENT_OBJ_ID0 column only.

Here the user have upgraded their BRM 7.4 MPS2 (Maintenance PatchSet2) to 7.5 PS22 (Patchset 22) and on their 7.4 MPS2 environment, it was taking around 20 - 25 seconds.

But on 7.5 PS22, it is taking around 505 seconds. Sometimes more than 680 seconds.

Deleting an account and account related objects should take less time for completion ie around 20 - 25 seconds.

The issue can be reproduced at will with the following steps:
1. Create a temporary account and then convert it into the actual customer account. (i.e Like converting the prospect to the actual customer).
2. Remove the temporary billinfo, bal_grp, service details, and audit data.




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