System Is Not Allowing To Allocate A Resource To Future Planned Shift
(Doc ID 2560196.1)
Last updated on OCTOBER 14, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 2.3]
Information in this document applies to any platform.
On : 188.8.131.52.0 version, Admin Setup
System is not allowing to allocate a resource to planned overlapping shift from a current InService shift, even after the resource has been removed from the current active shift with the error message
Crew 1: start 8:00 - 16:00 Inservice Resource A, Resource B (removed at 8:30 AM)
Crew 2: starts 8:00 - 16:00 Planned Resrouce C, Cannot allocate resource B to this shift at 8:45 AM.
The error message is
"Shifts for the same crew, mobile worker or vehicle may not overlap in planned time."
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