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Issue With Calc Rule Eligibility Criteria When SA Has Multiple SP's (Doc ID 2560256.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 to 2.6.0.1.0 [Release 2.6]
Information in this document applies to any platform.

Symptoms

On : CCB 2.6.0.1.0 version, BI - Billing

Issue with Calc Rule Eligibility criteria when SA has multiple SP's

ACTUAL BEHAVIOR
---------------
Calc rule eligibility is checking for the characteristic on at least one of the SP’s for the SA , so the eligibility result is true.

EXPECTED BEHAVIOR
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Calc rule eligibility should check for the characteristic on all of the SP’s for the SA.

STEPS
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The issue can be reproduced at will with the following steps:
1. Search for an account where there multiple SP's for an SA.
2. The eligibility criteria is that the ‘SP’ should have the particular characteristic with value ‘Y’.
3. The SA we billed has 3 active SP’s. Only 2 SP’s has the required characteristic mentioned on calc rule eligibility criteria.
4. Calc rule eligibility is checking for the characteristic on at least one of the SP’s for the SA , so the eligibility result is true.


Cause

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In this Document
Symptoms
Cause
Solution
References


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