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Server Error In '/lodestar' Application Unable To Load Web Client (Doc ID 2560439.1)

Last updated on DECEMBER 23, 2020

Applies to:

Oracle Utilities Billing Component - Version 1.6.1.20 and later
Oracle Utilities Energy Information Platform - Version 1.6.1.20 and later
Oracle Utilities Meter Data Management - Version 1.6.1.20 to 2.0 [Release 1.6 to 2.0]
Oracle Utilities Quotations Management - Version 1.6.1.20 and later
Oracle Utilities Rate Management - Version 1.6.1.20 and later
Information in this document applies to any platform.

Symptoms

On : 1.6.1.20 version, Installation

Server Error in '/lodestar' Application unable to load Web Client

Unable to launch the web client.

Launch the Web Client on Server and get the error

ERROR
-----------------------
LSDB5107: Unable to select USER record(s):
The type initializer for 'Oracle.DataAccess.Client.OracleConnection' threw an exception.
The provider is not compatible with the version of Oracle client


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade to 1.6.1.20
2. Configure web server
3. Launch web page

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the new version of the application.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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