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Server Error In '/lodestar' Application Unable To Load Web Client (Doc ID 2560439.1)

Last updated on OCTOBER 06, 2022

Applies to:

Oracle Utilities Billing Component - Version and later
Oracle Utilities Energy Information Platform - Version and later
Oracle Utilities Meter Data Management - Version to 2.0 [Release 1.6 to 2.0]
Oracle Utilities Quotations Management - Version and later
Oracle Utilities Rate Management - Version and later
Information in this document applies to any platform.


On : version, Installation

Server Error in '/lodestar' Application unable to load Web Client

Unable to launch the web client.

Launch the Web Client on Server and get the error

LSDB5107: Unable to select USER record(s):
The type initializer for 'Oracle.DataAccess.Client.OracleConnection' threw an exception.
The provider is not compatible with the version of Oracle client

The issue can be reproduced at will with the following steps:
1. Upgrade to
2. Configure web server
3. Launch web page

The issue has the following business impact:
Due to this issue, users cannot use the new version of the application.




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