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When Attempting To Login Get "HTTP: 500 Internal Server Error" (Doc ID 2560580.1)

Last updated on MARCH 05, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


On : version, OTH - Other Bugs

When attempting to login get "HTTP: 500 Internal Server Error"

The application URL is coming up and the error :- "HTTP: 500 Internal Server Error" occurs when trying to login.

The following error in the managed server(ouafserver) log:-

com.splwg.base.domain.web.MenuLoginService.emitMenu( Error retrieving Menu, language=ENG
The root LoggedException was: Unable to instantiate UserServiceSecurityDescriptor with null parameter(s)
is received.

What is causing this?


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