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Invoice Items Remains in Unresolved Match Status if Unit Cost is Zero (Doc ID 2561267.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

When invoice have an item which is not available in receipt and order and its unit cost is zero and quantity is non-zero. Such items were not matching by executing automatch batch.

Steps To Recreate :

     1. Create Purchase Order (PO) and receive it.
     2. Create an Merchandise Invoice. add one more extra item which is not present in order or receipt.
     3. Execute Automatch Batch.
     4. Check im_invoice_detail table - COST_MATCHED or QTY_MATCHED remains 'N'
     5. Invoice will not appear on Discrepancy Review List screen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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