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Days Before Due Is Allowed To Be Blank In Contact Preference Page Causing Issue Downstream (Doc ID 2561932.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 to 2.5.0.2.0 [Release 2.5]
Information in this document applies to any platform.

Symptoms

System is allowing to save blank Days Before Bill Due on the BILLDUE
self-service task. This is causing a system error to be encountered in the
Customer Class Post-Bill Completion algorithm WX-SSBNotify when completing a
bill.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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