My Oracle Support Banner

While approving funding request if two of the Level 1 user approve it on same time. It get approved without going for Level 2 approval. (Doc ID 2562449.1)

Last updated on JULY 08, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.3.0 and later
Information in this document applies to any platform.

Symptoms

Under Construction:

On Oracle Financial Services Revenue Management and Billing (ORMB) v2.5.0.3.0, Funding Approval is not working as expected

ACTUAL BEHAVIOR
------------------------------
While approving funding request if two of the Level 1 users approve it at the same time. The request will get approved without going for Level 2 approval.

 

EXPECTED BEHAVIOR
-----------------------
While approving funding request if two of the Level 1 users approve it on same time. It should then go to Level 2 approval.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log-in to ORMB with user 'SUBM¿.
2. Create a Person , Account and Contract .
3. Create a pricing for priceitem and save the pricing assignment.
4. Create a bill for the account with the priceitem and complete the bill.
5. Create a Funding Request with Approval Configuration for 'SUBM¿ as
submitter in Draft status.
6. Submit the Funding Request with user 'SUBM¿
7. In the Approval Profile ¿
a. for Level 1 : Add user A , user B
b. for Level2 : Add user C , user A
8. Log-in to ORMB with user 'A¿.
9. Approve the Funding Request.
10. The approval related button are visible for the user 'A¿ and the verify
that if the user attempts to perform any action then error window is
displayed restricting the user to allow any action.
11. Log-in to ORMB with user 'B¿.
12. The system should throw concurrency error.
13. Again repeat Step 6 through 12 for ReSubmit action.
14. Perform sanity testing.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.