Account Enrollment Error - com.oracle.ugbu.ss.base.login.view.backing.BaseEnrollBean
(Doc ID 2564643.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Utilities Customer Self Service - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
When trying to enroll an OUCSS User to a CCB account, providing the account number, and verification fields, it shows a message that it was Unable to add Account for the user. The WebCenter managed server log files show:
CCB logs shows that the Account Verification Service Service Task completed successfully, and the soap response showed that the PER_ID was retrieved and the user was verified.
Account Enrollment was working between OUCSS and CCB when integrated through direct web-services to a demo CCB environment. Customer then imported their test data set into CCB, overwriting much of the configuration.
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