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ESI Issue- Program Not Locked Fails Packaging With Unable To Package A Program That Is Locked Error (Doc ID 2565410.1)

Last updated on APRIL 07, 2021

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 5.2.0.0.0 version, API

ESI issue- Program not locked fails packaging with Unable to package a program that is locked error

ESI createSRP fails with Unable to package a program that is locked error even though the program is not locked. Here is the error -

1. Caused by: java.lang.Exception: Error: Unable to package a program that is locked by an administrator. Please contact your program administrator and try your request again.
  at com.oracle.ins.ru.sr.softservice.esi.EsiRateManager.createSRP(EsiRateManager.java:2316)
  at com.nationwide.pc.pricing.rip.service.impl.InsbridgeIntegrationServiceImpl.createSRP(InsbridgeIntegrationServiceImpl

 

ERROR
-----------------------

1. Caused by: java.lang.Exception: Error: Unable to package a program that is locked by an administrator. Please contact your program administrator and try your request again.
  at com.oracle.ins.ru.sr.softservice.esi.EsiRateManager.createSRP(EsiRateManager.java:2316)
  at com.nationwide.pc.pricing.rip.service.impl.InsbridgeIntegrationServiceImpl.createSRP(InsbridgeIntegrationServiceImpl


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot package a program.

Cause

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In this Document
Symptoms
Cause
Solution
References


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