New UI: Task Reassignment - Not All Columns Are Returned After Switching the View and Going Back to All Tasks (Doc ID 2565634.1)

Last updated on MARCH 15, 2021

Applies to:

Symptoms

On Unifier : Version 18.8.5, when in Standard View (new UI)

ACTUAL BEHAVIOR
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In Task Reassignment, after switching the View to something other than All Tasks and then going back to All Tasks only three of the columns are returned.

EXPECTED BEHAVIOR
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The display should be consistent after selecting "Reassignment History" in the View pull-down in Standard View (new UI).

STEPS
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The issue can be reproduced at will with the following steps:

1. Sign into Unifier and in Admin mode navigate to: Company Workspace > User Administration > Task Reassignment > Active User Tasks and/or Inactive User Tasks
2. Once the user changes the View to 'Reassignment History' and then changes it to 'All Tasks' only three columns are returned

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see the proper result.

Cause

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