MWM While Creating Activity Via CC&B Not Defaulting Due Date Properly (Doc ID 2565789.1)

Last updated on OCTOBER 10, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 and later
Information in this document applies to any platform.

On : 2.3.0.1.0 version, Integration

MWM while creating Activity via CC&B not defaulting Due Date properly

When FA is received from CC&B , MWM is not defaulting Due Date as per Complete Within Option mentioned in Task Type.

FA is creating always with 1day Time Window despite that Complete With In Option is Set as Business Days and Complete within Days as 3

Replication step
---------------
Create FA from CC&B.
It will automatically create FA in MWM

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