My Oracle Support Banner

Future Dated Addon Getting Purchased With Incorrect Dates And Inactive State (Doc ID 2566344.1)

Last updated on OCTOBER 02, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.21.0 and later
Information in this document applies to any platform.

Symptoms

Issue is that, in Billing Care, the future dated add-on is getting purchased with incorrect dates and inactive state in below scenario:

Scenario:

- Customer creation on 25th Jan 2019
- Perform Bill Now on same day
- Move PVT(pin_virtual_time) to 5th Feb 2019
- Purchase an add-on discount with Purchase date as 25th Feb 2019 and End dates as “12 Billing Cycles from activation”
- Laptop time is 1st Feb

Issues observed:

- Discount is getting purchased in inactive state
- CYCLE_START_T, PURCHASE_START_T, USAGE_START_T & INSTANTIATED_T is being set as Feb 28 00:00:00 2019 in the object /purchased_discount

Note: The same scenario was executed using Customer Center but the above issues did not appear.

Expected behavior:

The CYCLE_START_T, PURCHASE_START_T, USAGE_START_T dates of the /purchased_discount object should be 25 Feb.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.