When Attempting To Select Multiple Service Orders, Details Are Only Shown For A Single Service Order
(Doc ID 2566423.1)
Last updated on OCTOBER 11, 2022
Applies to:
Oracle Utilities Mobile Workforce Management - Version 2.3.0.2.0 and later Information in this document applies to any platform.
Symptoms
On : 2.3.0.2.0 version, System Wide
ACTUAL BEHAVIOR --------------- When attempting to select multiple service orders, details are only shown for a single service order
When attempting to select multiple service orders, details are only shown for a single service order. Steps to replicate: 1. Select required service orders on MOP Crew Shift in CDI. Hold ‘Ctrl’- LHC on each Service Order required. 2. RHC on any of selected Service Order.
Expected results: Show multiple service order details
Actual results: When attempting to select multiple service orders, details are only shown for a single service order.
Changes
Cause
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!