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When Attempting To Select Multiple Service Orders, Details Are Only Shown For A Single Service Order (Doc ID 2566423.1)

Last updated on JULY 17, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, System Wide

ACTUAL BEHAVIOR
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When attempting to select multiple service orders, details are only shown for a single service order

When attempting to select multiple service orders, details are only shown for a single service order.
Steps to replicate:
1. Select required service orders on MOP Crew Shift in CDI. Hold ‘Ctrl’- LHC on each Service Order required.
2. RHC on any of selected Service Order.


Expected results: Show multiple service order details


Actual results: When attempting to select multiple service orders, details are only shown for a single service order.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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