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RTR Display Value For RTR Types P & T In Order Detail Section Of The Order Is Only Displaying P/T (Doc ID 2567844.1)

Last updated on JULY 24, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 version, ASR 58

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ACTUAL BEHAVIOR
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RTR display value for RTR types P & T in Order detail section of the order is only displaying P/T
 
In the order detail section of the order , for the RTR types of P and T the GUI displays only P and T , but not the translated value. But for the other RTR types its displays thetranslated value also .

For eg:

 

In ADMIN 2 Form  its as shown below

 

 

 

 

But in the Search Screen the detailed value is not coming 

 

 

 

 

 

 


EXPECTED BEHAVIOR
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RTR types of P and T the GUI displays only P and T . It should also display the translated values just like it does for F and S .

STEPS

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The issue can be reproduced at will with the following steps:
1-Open an ASR
2-Enter values in the Admin 2-->RTR field as F/S .Save.
3-Search the same ASR.
4-In the Order Details tab of the search the RTR field is showing the full value for "F-Send FOC Only "
5-Again open the ASR and change this value to P or T . Save and close ASR .
6-Search the ASR again. In the Order Details tab of the search , the RTR field is showing value as P or T . The full value is not displayed .




BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Loss of functionality . User is not able to make out the full value of P / T .

Cause

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In this Document
Symptoms
Cause
Solution
References


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