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Cannot Check In Rule Due To Palette Saying XML Content Is Empty. (Doc ID 2568560.1)

Last updated on JULY 23, 2019

Applies to:

Oracle Insurance Rules Palette - Version 11.0.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 11.0.2.8 version, Dynamic Editor

ACTUAL BEHAVIOR
---------------
Cannot check in rule due to Palette saying XML Content is empty. If you modify the XML outside of the Palette in any editor then Checkout the rule, paste in your changes and click check-in the rules palette will throw a warning saying "Cannot check in its XML content is empty." The content is not empty since you just pasted in new code. The only way to get around this is to click revert modifications and try the process again. This issue does not happen every time but the most consistent way to reproduce is once the rule is checkout out, highlight all and paste in new code and click check in.

STEPS
-----------------------
This does not work every time but it is the most consistent
1) Modify a rule outside of the palette
2) Check out rule in Palette
3) Highlight all code and paste in your changes
4) Click check in and error will appear
4a) Will need to click revert modifications and try process again to apply changes

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, It takes rules dev multiple tries to check in their changes into the palette

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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