My Oracle Support Banner

License Numbers Not Reflecting Correctly In E2B R2 Report (Doc ID 2568616.1)

Last updated on JUNE 16, 2020

Applies to:

Oracle Argus Safety - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

Two licenses from the same product are selected under Products tab as primary and secondary suspect products having different license number. When the report is scheduled for secondary product with License number, say, B1234, the XML reflects the same license number for primary suspect in XML.
The same is happening when primary suspect product having license number, say, A1234 is scheduled then the secondary suspect product is populating with the same license number as A1234 instead of reflecting B1234 in XML.

Steps to Repeat:
----------------
1. Configure Product A with two licenses, lets say X and Y.
License X -
License Number = A1234
Country = US
No award date
==============
License Y -
License Number = B1234
Country = US
No award date

2. Book-in a case with both the licenses.
3. Schedule FDA R2 report for License X.
The report shows license number of X i.e. A1234 in data element <drugauthorizationnumb> for both the licenses :

<drugauthorizationnumb>A1234</drugauthorizationnumb>
<drugauthorizationcountry>US</drugauthorizationcountry>

4. Schedule FDA R2 report for License Y.
The report shows license number of Y i.e. B1234 in data element <drugauthorizationnumb> for both the licenses:

<drugauthorizationnumb>B1234</drugauthorizationnumb>
<drugauthorizationcountry>US</drugauthorizationcountry>

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.