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Troubleshooting AutoVue JNLP Startup Issues (Doc ID 2568795.1)

Last updated on FEBRUARY 05, 2020

Applies to:

Oracle AutoVue Office - Version 21.0.2 and later
Oracle AutoVue 2D Professional - Version 21.0.2 and later
Oracle AutoVue EDA Professional - Version 21.0.2 and later
Oracle AutoVue Electro-Mechanical Professional - Version 21.0.2 and later
Oracle AutoVue 3D Professional Advanced - Version 21.0.2 and later
Information in this document applies to any platform.

Purpose

The purpose of this document is to give some guidelines on how to troubleshoot AutoVue JNLP startup issues. There are many different reasons why the AutoVue JNLP would not startup properly and finding the reason why is not always easy. The following steps may help in order to identify the cause of the problem.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Browser console log
 Java client log
 Check the VueJNLPServlet file
 Test the downloaded JNLP file
 Force the Rendez-Vous servlet connection
References

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