Invalid Byte 2 Of 2 Byte UTF-8 Sequence Error When Sending non-ASCII Characters In Outbound Message
(Doc ID 2569230.1)
Last updated on DECEMBER 23, 2021
Applies to:
Oracle Utilities Customer to Meter Base - Version 2.6.0.1.0 and laterOracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Oracle Utilities Framework - Version 4.3.0.5.0 and later
Information in this document applies to any platform.
Symptoms
When sending an Outbound Message from Oracle Utilities Customer To Meter with a SOAPSender Message Sender, the result is an error stating:
Invalid byte 2 of 2 byte UTF-8 Sequence
For example, given a Person Sync Request where Person name contains "xxxÃxxx", when it is dispatched by the SOAPSender Message Sender, the following error is logged:
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |