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Invalid Byte 2 Of 2 Byte UTF-8 Sequence Error When Sending non-ASCII Characters In Outbound Message (Doc ID 2569230.1)

Last updated on DECEMBER 23, 2021

Applies to:

Oracle Utilities Customer to Meter Base - Version and later
Oracle Utilities Customer Care and Billing - Version and later
Oracle Utilities Framework - Version and later
Information in this document applies to any platform.


When sending an Outbound Message from Oracle Utilities Customer To Meter with a SOAPSender Message Sender, the result is an error stating:

Invalid byte 2 of 2 byte UTF-8 Sequence

For example, given a Person Sync Request where Person name contains "xxxÃxxx", when it is dispatched by the SOAPSender Message Sender, the following error is logged:





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