When Using -k 'ISO8859-1', on LogiView to Send HTML Email ISO8859-1 Character Cannot be Converted Successfully and Ends in "?" for German Characters (Doc ID 2569891.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Goal

ACTUAL BEHAVIOR
When using -k 'ISO8859-1', on Logiview to send HTML email, ISO8859-1 character can not be converted successfully and ends in "?"
for German characters.

FACT
This issue occurs no matter how the following parameters in PLM are set : EDB-CHR-ENC e.g. windows-1252 EDB-CHR-ENC-JVM z.B. UTF-8

STEPS
The issue can be reproduced at will with the following steps:
1. Configure LogiView Code

RES=@exm_snd_ext("-u'DEMOEP' -r'DEMOEP@xxxxx,CC:EDBCUSTO@xxxxxx'-t'TEST FROM ME'-s'TEST CC:Prefix E 621 RUP1H...
put(RES)
EP_MAIL_OPT = "-s XXXXXX HTML Text test'"
EP_MAIL_OPT = strcat(EP_MAIL_OPT,"-k'ISO8859-1'-n'text/html'")
EP_MAIL_OPT = strcat(EP_MAIL_OPT,"-r'DEMOEP@xxxxx'")
EP_MAIL_OPT = strcat(EP_MAIL_OPT,"-i'/XXXX/XXXX/XXXX'-x'XXXXX_X.htm'")
EP_MAIL_OPT = strcat(EP_MAIL_OPT," /MAILER=NOTIFIER")
put(EP_MAIL_OPT)
RES=@exm_and_ext(EP_MAIL_OPT)
put(RES)

2. Run LogiView with above code
3. HTML Email is sent
4. On the mailer the HTML mail body shows "?" for German characters.



 

Solution

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