SDK Cannot Attach File After Creating New Environment (Doc ID 2569903.1)

Last updated on JANUARY 31, 2022

Applies to:

Symptoms

Error

Web Client shows 'java.lang.NullPointerException' error.

And Server log shows as following.

org.apache.catalina.core.StandardWrapperValve.invoke Servlet.service() for servlet [CheckInServlet] in context with path [/Filemgr] threw exception [javax.servlet.ServletException: java.lang.NoClassDefFoundError: Could not initialize class com.agile.ui.web.util.AllowHTMLTagsUtil] with root cause
java.lang.NoClassDefFoundError: Could not initialize class com.agile.ui.web.util.AllowHTMLTagsUtil
at com.agile.ui.web.util.WebUtils.sanitizeHTML(WebUtils.java:1562)
at org.apache.jsp.loginError_jsp._jspService(loginError_jsp.java:159)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:443)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:386)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:330)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:728)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:470)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:395)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:316)
at com.agile.webfs.components.controller.FilemanagerAuthFilter.forwardToErrorPage(FilemanagerAuthFilter.java:543)
at com.agile.webfs.components.controller.FilemanagerAuthFilter.doFilter(FilemanagerAuthFilter.java:243)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agile.webfs.components.controller.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:35)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)

Actual Behavior

Executing PX from Web Client > Actions shows error and it cannot attach file.
Upload function without PX works fine.

Expected Behavior

Executing PX from Web Client > Actions can attach file without error.

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

1.  Implement PX
2.  Login to Web Client
3.  Executing PX from Web Client > Actions to attach file

Cause

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