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"No Product License Found" error during import of Followup for PMDA E2B R2 (Doc ID 2570151.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Japan - Version 8.2 and later
Information in this document applies to any platform.

Goal

While importing file as followup of an accepted case, for PMDA profile, the file is getting successfully processed by Interchange service. But when user accept the followup from ICSR Pending tab in Argus, users are getting below error:

インポートを実行しようとしているこの追加情報の製品ライセンスが症例上に見つかりません。

English Translation of Error Message:
------------------------------------------
No product license found in the case against which this follow-up is to be imported

Solution

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In this Document
Goal
Solution


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