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Status Of Imported Config Package Is 'Undefined' (Doc ID 2570196.1)

Last updated on SEPTEMBER 22, 2021

Applies to:

Primavera Unifier - Version 18.8.5.0 and later
Information in this document applies to any platform.

Symptoms

On : Unifier 18.8.5.0


Status of Imported Config Package is 'Undefined'

When importing a configuration package, Unifier shows a popup error message that has no description.

After clicking ‘OK’, the Processing window shows up but never goes away.  After closing the window, the status of the import in the Configuration log shows as "Undefined".  Any subsequent attempts to import  fail immediately.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. From within Unifier, navigate to Company Workspace > Admin Mode > Configuration Package
  2. Import the problem configuration package.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the administrator is not able to import the configuration package.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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