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Policy Details are Missing on Policy Search + Client Search Screens for New Products (Doc ID 2570438.1)

Last updated on JULY 29, 2019

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.9 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.4.11 version, General

ACTUAL BEHAVIOR
---------------
Following the deployment of OIPA 10.2.4.11, users are unable to create a new product but existing products works fine.
The product authorization had not been checked for the Parent and child products because of this authorization, OIPA was failing with null pointer exception.

Following the above changes, users are now reporting the following issues on policies that are linked to the newly created IN products.
These issues are not encountered for policies with existing products.

1. Under Policy search screen following options are missing.
  a. Rider Details
  b. Activities
  c. Roles

2. Under Client search screen Policy number was not tagged under Roles screen .


EXPECTED BEHAVIOR
-----------------------
Options should be available for all newly created Products.

Cause

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In this Document
Symptoms
Cause
Solution


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