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The Policy Benefit Section Does Not Expand to Show Details Within the Policy Overview Screen (Doc ID 2570441.1)

Last updated on JULY 29, 2019

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.2.0.12 and later
Information in this document applies to any platform.

Symptoms

On : 11.2.0.12 version, Policy information

ACTUAL BEHAVIOR
---------------
Within the Policy Overview Screen whereby the Benefit Section is not expanding to show additional policy details.
Sometimes for the same policy # the benefit section is expanding in Policy Overview Screen however other times it does not.


EXPECTED BEHAVIOR
-----------------------
The Benefit section should always expanded in Policy Overview Screen.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Search the policy.
2. Navigate to the Policy Overview Screen.
3. Attempt to expand the Policy Benefit section.



Cause

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In this Document
Symptoms
Cause
Solution


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