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Special Characters Are Not Imported Properly During Xml Import Using P6 Professional (Doc ID 2570569.1)

Last updated on FEBRUARY 02, 2021

Applies to:

Primavera P6 Professional Project Management - Version 16.2.10.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Special characters are not imported properly during xml import using P6 Professional
 

EXPECTED BEHAVIOR
-----------------------
Special characters are imported properly in P6 professional

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into a P6 professional Client
2. Import XML project which contains special characters such as é (e with acute accent)
3. The accented characters will be replaced by strange characters

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view special character correctly in P6 professional

Cause

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In this Document
Symptoms
Cause
Solution
References


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