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How To Set Up Return Restriction For Multi Buy Promotion (Doc ID 2570626.1)

Last updated on AUGUST 02, 2019

Applies to:

Oracle Retail Point-of-Service - Version 13.4.1 and later
Information in this document applies to any platform.


How to restrict the return process so, if any customer will return single item from Multi buy promotion, Point Of Service (POS) should not allow to return?

Example scenario:

  1. Setup multibuy promotion for two items (item A + item B) get discount 10%.
  2. Customer buys one item A and one item B - discount gets applied.
  3. If Client tries to return only item A or only item B the return should not be allowed by POS.
  4. Else (Client return both items) the return should be allowed by POS.


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