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Order Completion Date (ORDER_COMPLETION_DATE on SERV_REQ) Is Showing Incorrectly For The Cancelled Order When Not Requiring Open Tasks (Doc ID 2570810.1)

Last updated on JULY 30, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

For a supplement cancelled PSR or ISR orders, if the user marks the remaining tasks as "Not Required" after completing the DD task, the ORDER_COMPLETION_DATE column in the SERV_REQ table that was updated during the DD task completion gets overwritten with the value 1/1/1900.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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