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Error "ORA-00001: unique constraint (SIM16.FUL_ORD_UK) violated" When Creating Web Order With More Than One Fulfillment In The Same Call (Doc ID 2571151.1)

Last updated on JULY 13, 2021

Applies to:

Oracle Retail Store Inventory Management - Version 16.0.1 and later
Information in this document applies to any platform.


When creating web order with more than one fulfillment in the same call the following error occurs:

The issue can be reproduced at will with the following steps:

  1. Create 2 web orders with the same customer_order_no but different fulfill_order_no in one message.
  2. No orders are actually created on ORSIM. Sim log contains ORA-00001: unique constraint (SIM16.FUL_ORD_UK) violated
    If using two different messages, the orders are being created.




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