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Event Disappeared From Work Agenda When Multi-Phase Event Re-predicted To Single Phase Device (Doc ID 2571484.1)

Last updated on AUGUST 16, 2019

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.2.0 to 2.4.0.0.0 [Release 2.3 to 2.4]
Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 to 2.4.0.0.0 [Release 2.3 to 2.4]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, NMS Infrastructure

Event disappeared from Work Agenda when 2 phase event re-predicted to 1 phase device

Event disappeared from Work Agenda when 2 phase event is re-predicted to upstream 1 phase device. This is not a typical practice (and NMS is probably not allowing this action) but the event shouldn't disappear from the Viewer or Work Agenda. If NMS is not allowing this action a warning or error message should be visible to users.

NMS should prevent operators from repredicting a multiphase outage to a lesser-phase device

The issue can be reproduced at will with the following steps:

Testing the change requires a multiphase device that is modeled as several single phase devices.
(i.e. instead of a 3-phase switch, you have three single-phase switches)

In the test steps this will be called "target device".
Note: There are no such devices in OPAL model.

1. Submit calls to create probable outage affecting more than one phase downstream from the "target device".
2. Select one of the single phase devices representing "target device" and use "Repredict to Here" option in Control Tool.
3. The outage symbol disappears from the viewer and the event disappears from workagenda
4. Select the "target device" again, and use "Repredict Downstream" option in Control Tool.
5. The outage will move to the previous device and it will re-appear in workAgenda.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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