ERROR Zone handler failed: "com.splwg.base.web.portal.ZoneMapZoneHandler" When Login To ORMB
(Doc ID 2571706.1)
Last updated on DECEMBER 08, 2023
Applies to:
Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and laterInformation in this document applies to any platform.
Symptoms
Error:
RDABBIRU - 474576-31-1 2019-07-21 15:31:44,512 [[ACTIVE] ExecuteThread: '21' for queue: 'weblogic.kernel.Default (self-tuning)'] INFO (web.common.ServletHelper) Service call F1-GetUserSecProfile start from getUserLanguage method
RDABBIRU - 474576-30-1 2019-07-21 15:31:44,522 [[ACTIVE] ExecuteThread: '10' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (web.portal.UserZone) Zone handler failed: "com.splwg.base.web.portal.ZoneMapZoneHandler"
java.lang.NullPointerException: null
at com.splwg.base.web.portal.DynamicParameterZoneHandler.handleRequest(DynamicParameterZoneHandler.java:83) ~[spl-web-4.3.0.4.0.jar:?]
at com.splwg.base.web.portal.UserZone.emitBody(UserZone.java:311) [spl-web-4.3.0.4.0.jar:?]
....
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360) [com.bea.core.weblogic.workmanager.jar:12.2.1.3]
RDABBIRU - 474576-30-1 2019-07-21 15:31:44,635 [[ACTIVE] ExecuteThread: '10' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (web.portal.UserZone) Zone handler failed: "com.splwg.base.web.portal.ZoneMapZoneHandler"
java.lang.NullPointerException: null
at com.splwg.base.web.portal.DynamicParameterZoneHandler.handleRequest(DynamicParameterZoneHandler.java:83) ~[spl-web-4.3.0.4.0.jar:?]
at com.splwg.base.web.portal.UserZone.emitBody(UserZone.java:311) [spl-web-4.3.0.4.0.jar:?]
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |