My Oracle Support Banner

ERROR Zone handler failed: "com.splwg.base.web.portal.ZoneMapZoneHandler" When Login To ORMB (Doc ID 2571706.1)

Last updated on AUGUST 15, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

 Error:
RDABBIRU - 474576-31-1 2019-07-21 15:31:44,512 [[ACTIVE] ExecuteThread: '21' for queue: 'weblogic.kernel.Default (self-tuning)'] INFO (web.common.ServletHelper) Service call F1-GetUserSecProfile start from getUserLanguage method
RDABBIRU - 474576-30-1 2019-07-21 15:31:44,522 [[ACTIVE] ExecuteThread: '10' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (web.portal.UserZone) Zone handler failed: "com.splwg.base.web.portal.ZoneMapZoneHandler"
java.lang.NullPointerException: null
at com.splwg.base.web.portal.DynamicParameterZoneHandler.handleRequest(DynamicParameterZoneHandler.java:83) ~[spl-web-4.3.0.4.0.jar:?]
at com.splwg.base.web.portal.UserZone.emitBody(UserZone.java:311) [spl-web-4.3.0.4.0.jar:?]
....
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360) [com.bea.core.weblogic.workmanager.jar:12.2.1.3]
RDABBIRU - 474576-30-1 2019-07-21 15:31:44,635 [[ACTIVE] ExecuteThread: '10' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (web.portal.UserZone) Zone handler failed: "com.splwg.base.web.portal.ZoneMapZoneHandler"
java.lang.NullPointerException: null
at com.splwg.base.web.portal.DynamicParameterZoneHandler.handleRequest(DynamicParameterZoneHandler.java:83) ~[spl-web-4.3.0.4.0.jar:?]
at com.splwg.base.web.portal.UserZone.emitBody(UserZone.java:311) [spl-web-4.3.0.4.0.jar:?]

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.