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Unable To Open Java Client When Multiple Java Is Installed In Client PC (Doc ID 2571717.1)

Last updated on NOVEMBER 13, 2023

Applies to:

Oracle Agile Product Collaboration - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
After installing multiple versions of Java (Java 8 update 2XX) and (JDK 11.X.X)
unable to open the Agile Java Client. pcclient.jnlp file is being downloaded when
pressing the start button on Java Client URL but nothing happens.

STEPS
The issue can be reproduced at will with the following steps:
1. Access Java Client URL from IE11
2. Click Start button
3. pcclient.jnlp file is being downloaded

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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