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Promotion Upsell Is Not Triggered For The First Qualifying Item (Doc ID 2571825.1)

Last updated on AUGUST 07, 2019

Applies to:

Oracle Commerce Platform - Version 11.3 and later
Information in this document applies to any platform.


The customer has created an item promotion and has added a Promotion Upsell.

Promotion: Buy X(sku1) Get X(sku2) free.
Template: Advanced Condition & Offer
Promotion Upsell:
Closeness Qualifier should trigger when the item X(sku1) is added to the cart.

The issue is (with the Promo Upsell configured with a "For Next" condition) that when the first qualifying item (sku1) is added to the cart the upsell does not kick-in, however it does get triggered when we add a second SKU of the same kind.




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