Promotion Upsell Is Not Triggered For The First Qualifying Item
(Doc ID 2571825.1)
Last updated on AUGUST 07, 2019
Applies to:Oracle Commerce Platform - Version 11.3 and later
Information in this document applies to any platform.
The customer has created an item promotion and has added a Promotion Upsell.
Promotion: Buy X(sku1) Get X(sku2) free.
Template: Advanced Condition & Offer
Closeness Qualifier should trigger when the item X(sku1) is added to the cart.
The issue is (with the Promo Upsell configured with a "For Next" condition) that when the first qualifying item (sku1) is added to the cart the upsell does not kick-in, however it does get triggered when we add a second SKU of the same kind.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document