/event/billing/ordered_balgrp/delete Event Is Not Getting Published (Doc ID 2572313.1)

Last updated on OCTOBER 02, 2023

Applies to:

Symptoms

Issue is that /event/billing/ordered_balgrp/delete event is not getting published by eai_js while doing a plan transition from a DSG(Discount Sharing Group) to a plan without DSG. As a result discounts are getting applied on the new plan as well.

Requirement:

As part of customization, one had to add/modify/delete the sharing group/ordered balance group before the old plan is cancelled and new plan is purchased based on the plan.

Use case:

In case of not-working scenario, one uses the plan/deal transition because of many deals in the plan and do not explicitly cancel/purchase instead leverage on OOB(out of box) plan/deal transition. Here one has to intercept between cancel and purchase during the transition to add/modify/delete the ordered/sharing group.

To achieve this, one has done the ordered balance group modification as part of pre_rating policy by seeing the first cycle fee event called through PCM_OP_SUBSCRIPTION_PURCHASE_DEAL.

So, observation in this case is that as soon as the cycle fee event is triggered (for the newly purchased deal), OOB generates the "/event/notification/cycle/start" and EAI_JS publisher will ignore everything until the "/event/notification/cycle/end" is received. So the ordered balance group events/changes published between the cycle fee's "/event/notification/cycle/start" and "/event/notification/cycle/end" are completely ignored and only cycle forward fee event is published. The intermediate events generated are ignored.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.