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MDM Batch Server Crash Dump Issue (Doc ID 2572847.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Utilities Meter Data Management - Version and later
Information in this document applies to any platform.


On : version, Usage

MDM Batch Server crash dump issue

Customer have been experiencing issues on the MDM production batch servers where customer is getting multiple crash dumps of the CACHE Threadpool worker on a daily basis.
As a result, the CACHE Threadpool worker drops affecting the daily processing performance.

Please provide some assistance below and the best approach to resolve this issue:

- Should customer increase the memory of all CACHE thread pools to resolve the issue? (if yes, what should be the new recommended memory allocation ?Currently it is 3GB)
- Does Oracle still recommend upgrading the Coherence to the latest version to resolve this issue? (If yes, what is the latest version of the Coherence?)


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