My Oracle Support Banner

Non-merchandise Invoice With $0 Getting Stuck In IM_INJECT_DOC_ERROR Table (Doc ID 2572852.1)

Last updated on AUGUST 02, 2019

Applies to:

Oracle Retail Invoice Matching - Version 15.0.1 and later
Information in this document applies to any platform.

Symptoms

Non-merchandise invoice with $0 getting stuck in IM_INJECT_DOC_ERROR table with rule PV_ZERO_COST_MERCH_INV_ONLY.

Steps To Recreate :

     1. Obligation created with 0 Cost.
     2. Obligation is approved and records captured in INVC* tables and the INVC_NON_MERCH_Cost value is 0.
     3. Downloaded the invoice in EDI and try to process it via reim injector.
     4. Invoice record is rejected and records captured in IM_INJECT_DOC_ERROR with rule PV_ZERO_COST_MERCH_INV_ONLY.

     This rule means : Only merchandise invoices can have zero total cost.
  

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.