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Business Error Overrides Are Not Saving (Doc ID 2573793.1)

Last updated on AUGUST 16, 2019

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.2.0.11 and later
Information in this document applies to any platform.

Symptoms

On : 11.2.0.11 version, General

ACTUAL BEHAVIOR
---------------
Business Error Overrides are not saving. Business Errors that can be overridden are not working correctly after the 11.2.0.15 patch. It appears that when checking the override and hitting ok it is not saving properly.

EXPECTED BEHAVIOR
-----------------------
 The business error will be overridden and activity can process.

STEPS
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The issue can be reproduced at will with the following steps:
Process an activity that will produce a business error that can be overridden. Open the business error and check the override checkbox. Hit ok. Attempt to process the activity. The activity will not process and the business error override will be unchecked. The activity does infrequently process if the process button is clicked within a certain window.

Cause

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In this Document
Symptoms
Cause
Solution
References


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