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Submitting Offset Request Receive Error ‘Offset Amount Zero for a bill’ (Doc ID 2574110.1)

Last updated on SEPTEMBER 20, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.3.0 and later
Information in this document applies to any platform.

Symptoms

When any bill whose absolute amount is less than 1,  then base is not automatically calculating the offset amount. Therefore, when submitting an offset request we are getting the error  'Offset Amount Zero for a bill' from the program, OffsetRequestSubmitEnterStatusAlgComp_Impl.


Cause

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In this Document
Symptoms
Cause
Solution
References


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