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Issue With JavaDocs In Application Viewer In CCB 2.5.0.2 (Doc ID 2574554.1)

Last updated on AUGUST 27, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.2.0 version, IP - Installation Upgrade Proc

Issue with JavaDocs in Application Viewer in CCB 2.5.0.2

After enabling the AppViewer in configureEnv.sh, User ran the genappViewerItems.sh to populate all entities such as To Do Types, Algorithms, Data Dictionary and JavaDocs etc

While navigating the Batch Control, if the user clicks on Java Program below error is thrown

"Unable to load the source file com/splwg/ccb/domain/admin/batch/package-frame.html"

And if user see the appViewer folder physically on the server, there is no batch folder inside admin folder, and the same issue for all the batch controls. We tried rebuilding JavaDocs multiple times but it did not resolve this issue.

User have verified in latest 2.7 environment and all the folders are present and there is no issue. It seems the issue is only with CCB 2.5.0.2 Application Viewer only.

Cause

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In this Document
Symptoms
Cause
Solution
References


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