Issue With JavaDocs In Application Viewer In CCB 2.5.0.2
(Doc ID 2574554.1)
Last updated on SEPTEMBER 19, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 to 2.5.0.2.0 [Release 2.5]Information in this document applies to any platform.
Symptoms
On : 2.5.0.2.0 version, IP - Installation Upgrade Proc
Issue with JavaDocs in Application Viewer in CCB 2.5.0.2
After enabling the AppViewer in configureEnv.sh, User ran the genappViewerItems.sh to populate all entities such as To Do Types, Algorithms, Data Dictionary and JavaDocs etc
While navigating the Batch Control, if the user clicks on Java Program below error is thrown
"Unable to load the source file com/splwg/ccb/domain/admin/batch/package-frame.html"
And if user see the appViewer folder physically on the server, there is no batch folder inside admin folder, and the same issue for all the batch controls. We tried rebuilding JavaDocs multiple times but it did not resolve this issue.
User have verified in latest 2.7 environment and all the folders are present and there is no issue. It seems the issue is only with CCB 2.5.0.2 Application Viewer only.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |