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P6 Professional Terminates at Login With Runtime 216 (Doc ID 2574876.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Professional Project Management - Version 16.2.7.0 and later
Information in this document applies to any platform.

Symptoms

In P6 Professional, after entering username/password, P6 Pro terminates and the following error occurs:

ERROR
Runtime error 216

java.sql.sqlexception: ora-20501: get_interval_difference: invalid time code
ora-06512: at "admuser.get_interval_difference"
ora-06512: at "admuser.check_background_jobs"

Steps to Reproduce

  1. Launch P6 Professional
  2. Provide login credentials.
    P6 Pro terminates with error.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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