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Demantra Unable To Open Worksheet Error while running Worksheets Window object doesn’t support property or method ‘launchPartner’ (Doc ID 2575678.1)

Last updated on NOVEMBER 08, 2023

Applies to:

Oracle Demantra Demand Management - Version 7.3.1.4 and later
Information in this document applies to any platform.

Goal

 

When attempting to open demantra worksheets on client machines having JRE 8 update 71,

the follow error occurs:

"Error while running worksheets windows Object doesn't support property or method 'launchPartner'"

 

Steps to reproduce:

  1. Log into Collaborator Workbench
  2. Try to open any worksheet
  3. The worksheet is not opening and an error message pops up
     
     

Solution

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In this Document
Goal
Solution
References


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