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When Workflow Comment Is Blank, Email Variables Are Not Populated As Expected (Doc ID 2576424.1)

Last updated on AUGUST 23, 2019

Applies to:

Oracle Agile Product Lifecycle Management for Process - Version 6.2.3.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

GSM Activity emails not including the correct values for the @variables when workflow comment field is blank
 

Expected Behavior

GSM Activity emails to include correct values for the @variables even when workflow comment field is blank

Steps

The issue can be reproduced at will with the following steps:
1. Start Document Workflow from Draft -> New Supplier Review
2. Leave the Your Comment field blank
3. Check GSM Activity email. It is not including the correct values for the @ variables



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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