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Deletion Issues in Approval Workflow (Doc ID 2576964.1)

Last updated on AUGUST 21, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.6.0.1.0, Issues in Approval Workflow:

ACTUAL BEHAVIOR  
------------------------------
There are few product issues observed for approval workflow. Please find below details:
1. Incorrect date format on approval workflow compare UI.
2. Description is not displayed on compare UI in brackets along with codes (lookups) when data is displayed from BO_DATA_AREA clob.
3. New side data is displayed when approval transaction is DEL and Approval workflow data retrieval algo is not called when approval transaction action is DEL to display data on before side.
 
EXPECTED BEHAVIOR
-----------------------------------
1. Date should be MM-DD-YYYY format (localized date format)
2. Description should also be displayed
3. For Delete action, data should be displayed at Existing side and New side should be blank.

STEPS
-----------------
Delete action issue can be reproduced at will with the following steps:
1. Log-in to ORMB with User.
2. Create a Approval Workflow Group for any entity with delete action functionality available.
3. Configure Approval Workflow modules to enable the Approval Workflow Setting.
4. Navigate to Menu -> Approval Workflow Management-> Approval Transaction
5. Search with filters - Task : Approve and Action : DEL
6. Click on the approve transaction id and observe the comparison UI screen.
7. Verify that the Data is populated in the Existing side of the Comparison UI screen.
8. Now Alter the feature config = 'C1_AXENTITY'.
9. Repeat Steps 4 to 7.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This on-line transactions are causing incorrect system behavior and should be corrected to avoid a show stopper for a critical milestone.

Cause

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In this Document
Symptoms
Cause
Solution
References


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